FAQ


  1. Is there a Consumer Offer on Dixcy Scott? / What is the offer about? OR I saw an ad about Dixcy Scott Campaign. Can you please share more details? Yes, there is a Consumer offer, which is: The Participants get a chance to win 1 gm gold coin on select promotional packs. A total of 1000 gold coins will be distributed in the contest period.
  2. Is this program available on all packs of Dixcy Scott? No, this program is only applicable on select packs .This will be applicable only on the packs, which have the program communication on pack and not applicable for the Dixcy stocks which do not have program communication on the front of pack as stocks may be available without this offer.
  3. What is the program period? The program is valid from May,2021 to 31st September,2021(both days inclusive).
  4. What is the process of availing this offer? On purchase of Dixcy Scott pack, participants will find a Promotional picture and details to participate on the pack. Participants give a missed call on 9072990729 to receive a WhatsApp message stating the details to participate in the contest. Participant to reply with the picture of the bought promotional Dixcy pack. Further to which, customers receive a multichoice question with 4 options. Upon completing the steps to participate the valid entry will be registered .
  5. How many times can I win the Dixcy Scott Campaign? Maximum of 1 prize for 1 mobile number
  6. Is the program valid throughout India? Program is valid in all states in India except the state of Tamil Nadu and Assam.
  7. Can I buy as many Dixcy Scott packs as possible and participate with each Pack? A consumer can participate as many times as possible during the promotion period but will be eligible for only one gift during the complete promotion period.
  8. I bought a Dixcy Scott program pack before May,2021. Am I eligible to participate in the program? The program period starts from May 2021 to 31st September 2021 (both days inclusive). If you have participated using the promotional pack before May 2021 you will not be eligible for participation in the program. However, you can use the pack to participate any day from the start of program period (May,2021) till end of program period (31st September 2021).
  9. Can I participate in the program on Weekends or public holidays? Yes. You can participate in the program using the promotional pack on weekends and public holidays during the program period. Participation is valid only between May 2021 to 31st September 2021 (both days inclusive)
  10. I have purchased Dixcy Scott pack. It does not have the promotion communication. Why? There may be Dixcy Scott packs without promo communication on the front of pack also available in the market. Program is valid only on those packs which have a program offer flash on the front of pack.
  11. Within how many days will I get the per hour if I win? The prize will be dispatched within 45 working days to the address provided by you. Actual delivery will be subject to time taken by the courier company.
  12. How can I check the list of winners? You can check the winners list at www.dixcycott.bigcityexperience.com
  13. What is the program period? Offer will be open for participation during the “Contest period” / “Promo Period”/ “Offer Period” i.e. from May 2021 to 31st September,2021.
  14. How many times can I avail with single Mobile number? A consumer can participate as many times as possible during the promotion period but will be eligible for only one gift during the complete promotion period.
  15. If I have a query on the promotion what should I do? You can write to us at feedback@bigcity.in
  16. To whom we can escalate the case if there is a valid complaint related to this program? You can write to us at feedback@bigcity.in
  17. Where I can find all the detailed T&C? Please visit www.dixcyscott.bigcityexperience.com
  18. Is the reward transferable? The reward is non-transferable, for detailed T&C visit www.dixcyscott.bigcityexperience.com
  19. I have update incorrect details on the shipping address, how do I change it? You can write to us at feedback@bigcity.in
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